Happyplüs Renewal FAQs

 

1. How much do I pay for card renewal?

You can buy the Happyplüs Card for P100 only.

 

2. Can I use my happyload, happypoints to pay for my card?

Yes. You can buy the Happyplüs card using your happyload, happypoints or a combination of both to pay for your new card.

 

3. Do I need to surrender my old card?

Yes, if you are renewing your card in-store. If you are renewing online and after the expiry date, then there is no need to surrender. 

 

4. How will I know if my card is already expiring?

You can find the Validity Dates under the Happyplüs Card Number.  (Eg. VALID THRU 12/2019). If the card is already dilapidated, please call the customer hotline at (02) 588-6000 so we can assist you.

 

5. I still have a balance left on my old card; will the remaining balance be transferred to my new card?

Yes. Cardholders will be notified thru text message when the remaining balance can be transferred to the new card.

 

6. I already renewed my card using the Renewal envelope, when can I request for HP Transfer/HP Charge?

Cardholders who renewed their cards via the envelope may request for HP Transfer/HP Charge after 15 days from date of submission. 

 

7. I am a Happyplüs Cardholder; I want to renew my card with an Ultimate Greencard. Is this possible?

Yes.

 

8. I don’t know the Expiry or Validity Date of my Happyplüs card. How can I know if my card is expiring or not?

You can view the Validity date by logging into your Happyplüs account online, or call our customer hotline at (02) 588-6000 or email us at support@happyplus.com.ph so we can assist you.

 

9. Will the RAFFLE ENTRIES in my expired card be transferred to my new card as well? Am I still eligible for the raffle promo?

Yes. Your Raffle Entries can still be seen in your Account and will still be included in the raffle draw.

 

10. I won in the Monthly Raffle Promo with the Raffle Entries in my expired card. How can I get my prize?

Call the customer hotline at (02) 588-6000 or email at support@happyplus.com.ph immediately so we can have the prize transferred to your New Card.



‘Trip to Bohol’ Winners

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A Trip to Bohol can be yours!

 

 

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Red Ribbon Birthday Blowout 2018


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Advisory: Happyplus Phishing Scam

 

 

To all Happyplüs Cardholders:

 

This is to inform you of the SMS and email scams meant to target happyplüs cardholders. These emails are sent to trick individuals into allegedly winning the Raffle Draw and downloading a certain application to claim the prize.

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Greenwich Delivery

 

Greenwich Delivery now accepts Happyplus Card!

  • – Valid for Happyplus Card, Jollibee Kids Club and Ultimate Greencard.
  • – Available in selected Metro Manila and  Provincial stores.
  • – Payment combination is not allowed.
  • – Redemption of Happypoints and Happyplus Discount Coupon is not allowed.

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Jollibee Delivery

 

Jollibee Delivery now accepts Happyplus Card!

hp delivery_announcement-03

 

  • – Valid for Happyplus Card, Jollibee Kids Club and Ultimate Greencard.
  • – Available in Metro Manila only.
  • – Payment combination is not allowed.
  • – Redemption of Happypoints and Happyplus Discount Coupon is not allowed.

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Happyplüs Online Card Renewal

You can now renew your Expired Happyplüs Card ONLINE!

Online Renewal Site - Layout-02

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Happyplüs Card Renewal

 
 The Happyplüs Card is valid for 3 years and can be renewed.


Happyplüs Renewal Envelopes (In-Store)

 

• Go to any participating store and buy a new Happyplüs Card for P100.

•  Ask for a Renewal Envelope at the Cashier.

• Completely fill-up the Envelope, place the expired Happyplüs Card inside and 
   submit to the store.

• Processing Period is 15 days from submission.

• The cardholder will receive a SMS Notification when Load and Points are ready
  for HP Transfer/HP Charge.

 

Happyplüs Online Card Renewal

 

• Go to any participating store and buy a new Happyplüs Card for P100.

• Log in to your account at www.happyplus.com.ph.

• Once logged in, go to Cards page and click on Card Renewal button under the card number.

• Fill up the necessary details and click on Submit.

• After 48 hours, go to any participating store and request for HP Transfer/HP Charge.

• Note: Applicable only after the expiration date.

 

Note: Card Balance shall be forfeited if not renewed within 90 days from the date of expiry.

 

View FREQUENTLY ASKED RENEWAL QUESTIONS  here.



Greenwich Delivery Hotline Numbers

Craving for Pizza and Pasta? You can now use your Happyplus Card to get Exclusive Greenwich Delivery Rewards! 

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